In-Home Care in Marietta & East Cobb, GA

Yes. Every caregiver is an Elite Home Care employee. To help ensure the safety and well-being of our clients, we perform a criminal history background clearance and then cover each caregiver with general liability and workers’ compensation insurance.

Yes. We encourage your involvement in the decision-making process. Our screening and selection system lets you rest assured that we do our best to take the guesswork out of matching the right caregiver to you and your family. However, you must be satisfied. We always try to accommodate any requests you may have for a change in caregivers (as allowed by law).

Those needing short-term assistance after being discharged from the hospital, skilled nursing facility or rehabilitation center.
Chronically ill, terminally ill or permanently disabled individuals who wish to remain at home.
Those who need respite care for family members caring for a parent relative who is ill.

You don’t need pre-authorization, pre-qualification, certification or even a prescription for services for private pay home care. You choose the services you want, when to start those services, and how often those services are used. If you request assistance with billing a private insurance policy (such as long-term care insurance) for our services, we’re happy to help with the entire “benefits coordination” process. This includes providing any documentation you need for reimbursement by an insurance carrier.

No, home care services for personal care or companionship are not covered by HMO or Medicare. Some aspects of skilled nursing is covered by Medicare for a short duration.

If paying out of pocket, your services will begin within two days following the Registered Nurse’s initial home health assessment. We will carefully review the Nurse assessment and assign the best personal care aide to meet your needs. If you are depending on Long Term Care Insurance or Medicaid, it may take anywhere from 60-90 days to begin receiving services.

Yes, if you are eligible for home health care coverage through Medicaid Waiver Programs such as CCSP or SOURCE, our office will bill them directly. Please click here for more information about Medicaid Waiver Programs.

If you are paying cash or check, we will provide you with a “SERVICE AGREEMENT” that clearly identifies visits and hours spent by our home health care professionals. You pay only what is on your statement. We pay all taxes and insurance for our employees.

Every family we serve receives a Custom Care Plan specific to their needs and budget. Several factors help determine the exact cost:

• Number of hours of care per week
• Level of home care services received (non-medical, skilled nursing, etc.)

Our home care services are typically billed on an hourly basis. This makes it easy to make a Custom Care Plan for you. To discuss the exact rates for the services you may need, contact our office. We’ll set up an in-home consultation to begin discussing a Custom Care Plan and the rates for each service on your plan.

• Private Pay
• Long Term Care Insurance (Genworth, John Hancock, Unum Provident, Allianze, MetLife, Mutual of Omaha)
• Medicaid (waiver programs) for low income families

Start of care will begin within two days following the Registered Nurse’s initial home health assessment.

We believe in consumer-driven care: you determine the days and hours of service, the tasks to be performed and the caregiver will deliver the care. You can change the number or type of service we provide your loved one whenever it’s necessary. We understand the care situation can quickly change, so we’re as flexible as possible with your loved one’s care. Plus, you’re never bound to a long-term contract, so you can discontinue your relationship with Elite Home Care at your discretion.

Elite Home Care tracks our caregivers with simple timesheets filled out by each caregiver and signed by the client receiving care. We also use online Electronic Visit Verification to verify time and attendance. This creates a record of services within the home where care is provided.

No. You (or an authorized representative) are only invoiced after the completion of services. Usually, this happens weekly. You never have to pay caregivers directly. And you’ll never be asked to pay an additional fee to any employee.

We carefully screen and interview all caregivers. A thorough background check is performed and we verify all licensing credentials. All of our caregivers have been tested for TB, are CPR and First Aid trained and have proof of valid driver’s license and auto insurance.